The Fine Print
…this is where we mind our manners
Shop Policies
By using this website or making a purchase from Once Upon Aurora, you agree to the following terms.
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Most all of our garments are vintage or previously worn. Signs of age, gentle wear, and minor imperfections are part of their history and character. We make every effort to describe each item accurately and provide clear photographs so customers can make informed decisions.
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All prices are listed in U.S. dollars. Payment is required at the time of purchase. We reserve the right to correct pricing errors or cancel orders if necessary.
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Orders are typically processed within 5-7 business days. Once a package has been shipped, delivery times are determined by the carrier. We are not responsible for delays caused by shipping services.
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Due to the nature of vintage clothing, all sales are final unless an item arrives significantly different from its description.
If an issue arises, please contact us promptly so we can make it right.
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Customers are responsible for caring for their garments according to the guidance provided in our Care & Keeping section. Improper care may damage delicate vintage fabrics.
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All content on this website, including our name, logo, written descriptions, original photography, and overall presentation, is the property of Once Upon Aurora and may not be copied, reproduced, or used without permission.
Some images featured on this site are created using a combination of original photography, licensed materials, historical archives, and carefully guided digital tools as part of our visual storytelling and brand presentation. These materials are used lawfully and thoughtfully in accordance with applicable licensing and copyright guidelines.
Historical photographs and public-domain images remain the property of their original creators or archives where applicable. We kindly ask that our content, imagery, and brand identity be respected and not reused for commercial purposes without written consent.
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If you have questions about these policies, we are always happy to help. Please reach out through our Get In Touch page